Adirondack Services - Would never use this company again. Extremely questionable business practices.
If you like to sweat then this is the AC company for you. I chose this company for the initial sale and install of a AC/Heat unit.
My decision was based on a great salesman and his assurance that if at anytime the unit went down, it would only be a few hours at most... Called on a sunday and tech showed up in an hour or so, came off roof and told me part not available until monday. Then told me he'd be here by 8:30 the next morning. So no AC over night.
Never mentioned any labor fee as parts I knew to be covered by warranty. The next morning, tech shows up an hour later than expected and tells me it will be $360 to replace a fan motor. I say "why so much?" He tells me it's a 4 hour job. I say you get $90/hr?
He says yes we do. 35 minutes later he comes off the roof and 5 minutes after that presents me with a bill. The bill says he was here for an hour. The charge...$360.
I said to the tech you told me it was a 4 hour job. That's when things got ugly. The tech had no problem using foul language with me and a tone that was threatening to me. He calls me a liar and after more volleying back and forth he starts to go up on the roof to disassemble whatever it was he assembled.
I call the office only to get the woman who answers the phones. She tells me the owner, Adam Hansen, is not available.
This was a bad scene. I'd never use this company again.