Adirondack Services - Would never use this company again. Extremely questionable business practices.
If you like to sweat then this is the AC company for you.I chose this company for the initial sale and install of a AC/Heat unit.
My decision was based on a great salesman and his assurance that if at anytime the unit went down, it would only be a few hours at most... Called on a sunday and tech showed up in an hour or so, came off roof and told me part not available until monday. Then told me he'd be here by 8:30 the next morning. So no AC over night.
Never mentioned any labor fee as parts I knew to be covered by warranty. The next morning, tech shows up an hour later than expected and tells me it will be $360 to replace a fan motor. I say "why so much?" He tells me it's a 4 hour job. I say you get $90/hr?
He says yes we do. 35 minutes later he comes off the roof and 5 minutes after that presents me with a bill. The bill says he was here for an hour. The charge...$360.
I said to the tech you told me it was a 4 hour job. That's when things got ugly. The tech had no problem using foul language with me and a tone that was threatening to me. He calls me a liar and after more volleying back and forth he starts to go up on the roof to disassemble whatever it was he assembled.
I call the office only to get the woman who answers the phones. She tells me the owner, Adam Hansen, is not available.
This was a bad scene.I'd never use this company again.